Government Department Onboarding
How a government department connects to the UPCOS system and raises a manpower requisition.
Onboarding a department
A department that wishes to source outsourced manpower through UPCOS first completes an onboarding process: registering its administrative details, nominating authorised officers who can raise and approve requisitions, and aligning its outsourcing needs with applicable government orders on permissible post categories and wage rates.
Raising a manpower requisition
Identify the requirement
The department determines the post, number of vacancies, eligibility criteria and duration of engagement needed.
Submit the requisition
Details are entered into the system and submitted for internal approval and onward review by UPCOS.
Approval & agency allocation
Once approved, UPCOS allocates the requisition to a suitable empanelled agency based on category, location and capacity.
Screening & selection
The department's own screening committee (D1–D4) evaluates candidates shortlisted by the agency and finalises selections.
Deployment & monitoring
Selected candidates join, and the department monitors attendance, performance and compliance through the ongoing contract period.
What departments are expected to monitor
- That the allocated agency is depositing EPF/ESIC contributions for deployed staff on time
- That wages are credited directly to workers' own bank accounts
- That attendance records used for billing match actual deployment
- That grievances raised by outsourced staff at their office are escalated through the proper channel, not ignored locally
This page describes the general workflow as publicly explained. Specific procedural steps, required forms and current portal screens should be confirmed on the official UPCOS website.